General support Workflow
EIVA is providing Support services for its customers with a valid SMS (Software Maintenance and Support) for their licence through the Freshdesk platform: w...
Tue, 29 Jul, 2025 at 12:01 PM
Helpdesk team will ask you to send over the licence details in order to verify if your licence has active SMS (Software Support and Maintenance). This happe...
Tue, 25 Nov, 2025 at 7:56 AM