Q. How can I check that the physical USB-like Wibukey dongle works fine?
A.
- Install the EIVA software package that you want to use
- Insert the USB-like Wibukey dongle into a USB slot
- Open Windows Control Panel
- Set the View by option to show Small icons
- Browse to the WibuKey icon and open the software
- A valid licence looks like this (example of a NaviScan licence, Line 1 to 3 is filled in):
- If the lines 1-3 are empty, there is no licence available and the USB dongle needs to be programmed.
This can be done remotely by EIVA personal.
Please contact Support@eiva.com, describe the issue and share a screenshot of the WibuKey software..