Installation FAQs

How to activate the EIVA emergency softdongle.txt
You received an emergency softdongle.txt file. Copy the softdongle.txt file to EIVA folder (C:\EIVA). Do not rename the file.  Only one softdongle.tx...
Mon, 30 Nov, 2020 at 7:15 PM
How to activate an older EIVA software version with the 9-digit licence key, NaviModel used as an example
Q: Is it possible to use the 9-digit licence key for older EIVA software versions? A: Yes, in this scenario you create your own softdongle.txt file. Y...
Wed, 14 Apr, 2021 at 11:10 AM
How do I activate a Nardoa licence on multiple computers?
Q.  How do I activate a Nardoa licence on multiple computers?? A. In larger companies, one person will organize the licence activation keys. This admini...
Mon, 30 Nov, 2020 at 7:50 PM
Is EIVA Software backwards compatible?
A new version of a program is said to be backwards compatible if it can use files and data created with an older version of the same program.  Gensetup ...
Mon, 4 Mar, 2019 at 9:09 AM
Running EIVA Software on Microsoft Windows 10
EIVA software products are compatible with the operating system Windows 10. We simplified the installation of EIVA software, and use the Windows 10 default ...
Wed, 4 Mar, 2020 at 4:09 PM
Setting up the USB networked dongle.
Please find attached two videos. Q: The USB networked dongle (WibuKey) cannot be used by other clients on the network. How can this be fixed? A: If ...
Thu, 28 Jan, 2021 at 10:39 AM
Which VLC media player version does EIVA software support?
The latest NaviModel_4.5 release supports the VLC media player versions 2.2.8 and 3.0. Check also the NaviModel Help, NaviModel menu bar / Help /Manual... ...
Wed, 14 Apr, 2021 at 12:13 PM
What features are available in NaviSuite Kuda?
NaviSuite Kuda is a bundle available in different versions. Find more details by scrolling down to the Product comparison table on this website: https://www...
Mon, 13 Jul, 2020 at 11:58 AM
Virus checker and NaviSuite software installers
We have been made aware that some anti-virus solutions detect issues during the download and installation of EIVA NaviSuite products. The challenge is that ...
Mon, 16 Mar, 2020 at 7:25 AM