Installation FAQs

Virus checker and NaviSuite software installers
We have been made aware that some anti-virus solutions detect issues during the download and installation of EIVA NaviSuite products. The challenge is that ...
Mon, 16 Mar, 2020 at 7:25 AM
Is EIVA Software backwards compatible?
A new version of a program is said to be backwards compatible if it can use files and data created with an older version of the same program.  Gensetup ...
Mon, 4 Mar, 2019 at 9:09 AM
What features are available in NaviSuite Kuda?
NaviSuite Kuda is a bundle available in different versions. Find more details by scrolling down to the Product comparison table on this website: https://www...
Mon, 13 Jul, 2020 at 11:58 AM
Which VLC media player version does EIVA software support?
EIVA software supports the VLC media player version 2.2.8 and older versions. Donwload it from here: http://download.videolan.org/pub/videolan/vlc/
Fri, 13 Dec, 2019 at 10:51 AM
Running EIVA Software on Microsoft Windows 10
EIVA software products are compatible with the operating system Windows 10. We simplified the installation of EIVA software, and use the Windows 10 default ...
Wed, 4 Mar, 2020 at 4:09 PM
How can I activate the EIVA trial software with software key?
Copy the softdongle.txt file to EIVA folder (C:\EIVA). Do not rename the file.  Only 1 softdongle.txt file should be placed in the EIVA folder and succeed...
Wed, 31 Jul, 2019 at 9:28 PM
NaviPac starts up with a demo license. What can I do?
Q: NaviPac uses only a demo license. How can I activate the licence? A: One of the following items might be the cause: An EIVA USB dongle with a in...
Fri, 24 Apr, 2020 at 3:54 PM
How to activate an EIVA licence
Q. The EIVA software starts up with the EIVA Licence Activator. How do I apply the licence file that I got from EIVA? A. The Licence Activator is a new ...
Wed, 17 Jun, 2020 at 4:32 PM