Contents
Check that the EIVA licence is applied
Does the user have admin rights?
Are the UAC settings set to Never notify?
Is the desktop shortcut set to Run as administrator?
Check that the EIVA licence is applied.
Figure 1 EIVA licence
Does the user have admin rights?
The user account requires admin rights, e.g. a standard user account will not work.
Figure 2 User with admin rights
Test by turning off the Windows settings > Set time automatically:
Figure 3 Windows Date and Time
Start NP 3.10, in NP Online go to Edit and set the local pc time via the Operator option. If the Online returns this message, the Windows user has no admin rights.
Figure 4 Edit > Date and Time: User has no admin rights
Are the UAC settings set to Never notify?
Set User Account Control settings (UAC) to Never notify
Figure 5 UAC settings
Is the firewall turned off?
Figure 6 Firewall settings
Is the NaviPac folder shared?
Figure 7 Folder shared
Is the desktop shortcut set to Run as administrator?
Start NP with admin rights by right-click on the NP desktop shortcut. This way NP Online, DataIO (running realtime) and kernel (set time) processes run in elevated mode.
Remote Helmsman
The same admin right issues apply to remotes (slaves) as well.