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Software FAQs
General
8
Where are crash logs stored?
How to load SBES data into NaviModel
Why does the User Account Control window open during software installation?
The Licence Activator does not start from the Help menu. What can I do?
TCP or UDP ports used by NaviPac/Helmsman and NaviScan
View all 8
NaviPac 3
12
How to activate NaviPac 3.10 with the 9-digit NaviSuite licence activation key (with video)
After downgrading NaviPac 4.5 to NaviPac 3.10, the EIVA Stat and Report Generator tools are not working
The Helmsman view is distorted. How can I set Helmsman to true scale?
How can I set a visual Range alarm in HMD when two objects go out of a predefined range from each other?
How to do distance shooting in NaviPac 3.10.5
View all 12
NaviPac 4
18
NaviPac 4.6.2. How does the Helmsman distribution to Remote work?
How to set up a Blackbox recording?
The Kongsberg NMEA format $PSIMSSB can be used in many combinations - which do NaviPac support?
Can EIVA record data in the new P2/11 format?
NaviPac 4.2.2 and 4.2.3 installation: Windows Defender Antivirus detects threats.
View all 18
NaviEdit
17
The user cannot create a new local NaviEdit database
Add a new user in SQL Server Management Studio
NaviEdit / SQL versions
Merge format
How to reduce GPS Height to VORF
View all 17
NaviModel
16
Error message in NaviModel: ..Could not read from database..
Why does the Point Editor crash when I open a large file from a Multibeam Echosounder survey?
Is there an import limit to the filesize in NaviModel?
The DTM is not rendered
Which 3D models does NaviModel and NaviPac Helmsman's display support?
View all 16
NaviPac Helmsman (version NaviPac – 4)
5
How to import a waypoint file that contains geographic coordinates
How to add an IP Camera/Live Video in Helmsman's Display
How to connect to a NaviPac computer via an Internet connection
How to use background maps on a computer without internet connection.
Can I use C-Map in HMD Classic on a Windows10 or 11 pc?
NaviScan
8
NaviScan and Nadir Depth
Setup a BlueView sonar in EIVA NaviScan software
JSF File Format into EIVA
Interfacing Reson echosounder and sidescans in NaviScan.
Details on the SoundVelProfVerification
View all 8
NaviSuite Mobula
5
The ROV performs a backflip due to incorrect DVL roll and pitch mount angles
The ROV performs a backflip due to incorrect vertical thruster settings
What is included in the NaviSuite Mobula Pro software package?
Video Overlay in NaviSuite Mobula BlueROV2 – 4.5
Which ROV configuration does Mobula support?
QuickStitch
1
Quickstitch manual
Help Desk Software
by Freshdesk