EIVA Support

Overview In cold water environments, ScanFish units can experience intermittent or progressive depth/pressure sensor misreading due to connector seal degra...

Steps to have ´´Battery fully charged" on the Scanfish controller - please observe ADC voltage if it changes on the web browser. - on the web brow...

If a ScanFish (for example a Katria) stops working, you can ping it but get no feedback from the fish, or it goes into a system-failure state then work thro...

If the ScanFish undulates or flies unstably in Follow Seabed mode, this is not normal even in strong currents. Work through the following: Cable length vs...

When investigating a ScanFish issue, EIVA support will usually ask for the Flight log files. By default they are stored on the topside PC in: C:\temp\Scan...