Installation FAQs

Virus checker and NaviSuite software installers
We have been made aware that some anti-virus solutions detect issues during the download and installation of EIVA NaviSuite products. The challenge is that ...
Mon, 16 Mar, 2020 at 7:25 AM
How to check that the USB dongle has a valid licence on it
Q. How can I check that the physical USB-like Wibukey dongle works fine? A.  - Install the EIVA software package that you want to use - Insert the USB...
Fri, 14 Apr, 2023 at 11:44 AM
Can I downgrade to an older EIVA software version, e.g. NaviModel Pro?
Q:  Can I downgrade to an older EIVA software version, e.g. from NaviModel Pro 4.8 to 4.6? A:  We do not support downgrades (NaviModel 4.8 to 4.6) when i...
Fri, 14 Jul, 2023 at 11:20 AM
How can I interface an R2Sonic multibeam in NaviScan Config?
Q:How can I interface an R2Sonic multibeam in NaviScan Config? A: Open NaviScan config and select the following driver, a single head is used for exampl...
Mon, 29 Jul, 2024 at 9:37 AM
Drag and drop files into NaviModel/Helmsman's Display
Q:  Why can't I drag and drop files (*.dxf, *.xyz etc) into NaviModel or Helmsman's Display? A: This happens because the user privileges are low...
Mon, 7 Oct, 2024 at 3:15 PM