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Knowledge base
Software installation and system requirements
Guides
8
Introduction to the NaviSuite Licence Activator
Introduction to the self-service portal My EIVA
Requesting a licence via the My EIVA self-service portal as a company holding a special EIVA Enterprise agreement
EIVA NaviSuite hardware and software requirements
Remote Support with Rustdesk (Teamviewer replacement)
View all 8
Installation FAQs
15
NaviPac is still in Demo mode after entering the 9 digit licence key in the Licence Activator. What can I do?
Windows settings for NaviPac 3.10 on Windows7
How to activate the EIVA emergency softdongle.txt
How to activate an older EIVA software version with the 9-digit licence key, NaviModel used as an example
How do I activate a NaviSuite Nardoa licence on multiple computers?
View all 15
NaviSuite software guides
NaviPac 4
30
Remote supervision with NaviPac 4.6.3 and previous versions
NaviPac Helmsman's Display with safety, exclusion and confinement zones
Introduction and workflow
NaviPac configuration
NaviPac instrument parameters
View all 30
Rig move and tug management option for NaviPac Pro
2
TUG Management telemetry
TUG Management wlan
NaviScan
7
NaviScan Configuration
NaviPac/NaviScan with Edgetech6205
NaviScan and NaviPac Helmsman's display with Tritech Gemini forward-looking sonar
NaviScan data formats
NaviScan Online
View all 7
NaviEdit
9
NaviEdit Manual
NaviEdit installation guide
RESON multidetect
MS SQL server 2016 installation
Testing the ODBC connection.
View all 9
NaviModel
8
Geocoder in NaviModel
Patch Test Calibration with NaviModel
Laser Scanner Patch Test Calibration with Carlson Merlin LiDAR
NaviModel manual
Shipwreck Data Processing and Visualisation
View all 8
NaviPlot
1
Layout chart manager
NaviSuite Beka
1
NaviCat
NaviSuite Mobula
7
NaviSuite Mobula_Blue Robotics ROV2 manual (version 4.7.3)
NaviSuite Mobula_Blue Robotics ROV2 manual (version 4.7.2)
NaviSuite Mobula BlueROV2 Manual (version 4.7.1 A)
NaviSuite Mobula_VideoRay Defender_User guide (version 4.7.3)
Cable Counter Tunnel Inspection
View all 7
NaviSuite Deep Learning
2
Usage of the Deep Learning Rack Server
NaviSuite Deep Learning FindObjectsFromImagery
NaviSuite Flight
2
Vessel-Aided Terrain Follow v1.0
Flight training data
NaviSuite Kuda
1
Getting started with NaviSuite Kuda Core
NaviSuite Perio
1
NaviSuite Perio User Manual
NaviSuite Uca
2
Uca QuickGuide
Bucket excavator length measurements
Quickstitch
1
Quickstitch manual
Workflow Manager
1
Workflow Manager manual and demo project
Voyis VSLAM Powered by EIVA NaviSuite
2
Voyis VSLAM Powered by EIVA NaviSuite - Quick start guide
Voyis VSLAM Powered by EIVA NaviSuite - Installation guide
Software FAQs
General
9
Where are crash logs stored?
How to load SBES data into NaviModel
Why does the User Account Control window open during software installation?
The Licence Activator does not start from the Help menu. What can I do?
TCP or UDP ports used by NaviPac/Helmsman and NaviScan
View all 9
NaviPac 3
12
How to activate NaviPac 3.10 with the 9-digit NaviSuite licence activation key (with video)
After downgrading NaviPac 4.5 to NaviPac 3.10, the EIVA Stat and Report Generator tools are not working
The Helmsman view is distorted. How can I set Helmsman to true scale?
How can I set a visual Range alarm in HMD when two objects go out of a predefined range from each other?
How to do distance shooting in NaviPac 3.10.5
View all 12
NaviPac 4
18
How to set up a Blackbox recording?
The Kongsberg NMEA format $PSIMSSB can be used in many combinations - which do NaviPac support?
Can EIVA record data in the new P2/11 format?
NaviPac 4.2.2 and 4.2.3 installation: Windows Defender Antivirus detects threats.
Automatic switching of the geodesy settings
View all 18
NaviEdit
18
The user cannot create a new local NaviEdit database
Add a new user in SQL Server Management Studio
NaviEdit / SQL versions
Merge format
How to reduce GPS Height to VORF
View all 18
NaviModel
17
Error message in NaviModel: ..Could not read from database..
Why does the Point Editor crash when I open a large file from a Multibeam Echosounder survey?
Is there an import limit to the filesize in NaviModel?
The DTM is not rendered
Which 3D models does NaviModel and NaviPac Helmsman's display support?
View all 17
NaviPac Helmsman (version NaviPac – 4)
6
How to import a waypoint file that contains geographic coordinates
How to add an IP Camera/Live Video in Helmsman's Display
How to connect to a NaviPac computer via an Internet connection
How to use background maps on a computer without internet connection.
Can I use C-Map in HMD Classic on a Windows10 or 11 pc?
View all 6
NaviScan
10
NaviScan and Nadir Depth
Setup a BlueView sonar in EIVA NaviScan software
JSF File Format into EIVA
Interfacing Reson echosounder and sidescans in NaviScan.
Details on the SoundVelProfVerification
View all 10
NaviSuite Beka
0
NaviSuite Mobula
5
The ROV performs a backflip due to incorrect DVL roll and pitch mount angles
The ROV performs a backflip due to incorrect vertical thruster settings
What is included in the NaviSuite Mobula Pro software package?
Video Overlay in NaviSuite Mobula BlueROV2 – 4.5
Which ROV configuration does Mobula support?
QuickStitch
0
Voyis VSLAM Powered by EIVA NaviSuite
16
What applications are included in Voyis VSLAM Powered by EIVA NaviSuite, and what are they used for?
Computer requirements for running Voyis VSLAM
Distance and speed under operation
What is the latency on the camera feed in Discovery Powered by NaviSuite and can it be used for piloting?
What is "Loop closure" and why my point cloud does not connect to "itself"?
View all 16
ScanFish Flight
4
Flight Software is crashing or hanging on startup
Flight modes in Flight Software
Tow panel in Flight Software
Data Chart panel in Flight Software
eLearning site
eLearning
1
Would you like to dive even deeper into the NaviSuite waters? Then we recommend signing up for our eLearning site
Hardware guides
ATTU
2
ATTU user manual
ATTU monitor user guide
NaviSuite Kuda – Autopilot
1
NaviSuite Kuda - Autopilot manual_v1.2
NaviSuite Perio
2
NaviSuitePerio AtoN datasheet
NaviSuite Perio EU type certificate
NaviSuite Seismic Trigger
1
EIVA NaviSuite Seismic Trigger manual 2.2
OceanEnviro
6
OceanEnviro 1.7
OceanEnviro 2.5
OceanEnviro 4.6
OceanEnviro 8.6
OceanEnviro 10.4
View all 6
ScanFish
5
EIVA ScanFish III manual 2.1
ScanFish cable configuration
ScanFish Tropheus
ScanFish Flight 1.4 automatic 3D control (autopilot guide)
ScanFish Flight 1.5 automatic 3D control (autopilot guide)
Termination
3
Standard steel termination 1.1
Standard steel termination 1.3 Wirelock
Self-locking termination
ToughBoy
3
ToughBoy Panchax 1.2 m User Manual
ToughBoy Panchax 1.2_Technical description v2.6
ToughBoy Panchax 1.9 m User Manual
ViperFish
1
ViperFish cable configuration
Hardware FAQs
ScanFish
1
Erratic depth sensor values
ATTU MKII
9
ATTU MKII used as Windows NTP server
ATTU MKII NTP server IP address is not shown
ATTU MKII synchronizing computer clock (Survey PC time)
Time telegram not being received and interpreted
Can I discover/configure ATTU MKII with EIVAHWConfig or use AttuMon?
View all 9
ToughBoy
10
Wave data calculation
Wave direction on Onshore webUI
Is the direction shown on the data, true north or magnetic north
Wave data abbreviations meaning in Onshore webUI
ToughBoy reset did not help. What is the next step?
View all 10
Various
NaviTag Recorder
1
NaviTag Recorder
Help Desk Software
by Freshdesk